Taking the first step...

Conflict Resolution through Mediation

Conflicts have a bad name – understandably, as our experience of them is generally at least unpleasant and sometimes extremely painful. One way of coping is to suppress the conflict, that is to say, to play the issue down. The opposite approach is that of confrontation or recrimination.

Both approaches are divisive and lead to deadlock and failure.

Now for the good news: there is a third way!
Remain true to oneself and stay in contact with your opposite number; be clear in what you want to say and fair in how you say it.

All sorts of things can and should be said – the question is: how?

All this is possible, if only we see conflicts in a new light, namely, as a natural part of human coexistence. Although conflicts are unpleasant at first, they contain hidden potential: for clarification, for rapprochement, and for new encounters – in short, for new beginnings and creative solutions.

Many people find it a great relief and source of strength to grow in their understanding of a conflict and in their ability to deal with it.

In the long run, we won´t be able to afford the costs of “old-fashioned” conflicts, either from a human or from a financial perspective. In all areas of life, new forms of encounter and conflict resolution have become essential.

Easier said than done? Maybe. However, experience shows that with good will, thought, and practice it is possible. In so many cases, the results are astounding. It is certainly worth a try.

Yours sincerely, 

Barbara Nanoff-Schediwy

1170 Wien (Vienna / Austria)