Intercultural communication and mediation

The term ‘culture’ is generally used to refer to the way of seeing the world proper to a given nation or ethnic group.

However, it can also be used in connection with smaller social units. In many respects, for example, men and women have distinct ‘cultures’ of their own.

This is also true of organizational units in companies.

The important thing is to be alert to the ‘intercultural’ factor in any given relationship. Whether a conflict can be labelled ´inter-cultural´, depends primarily on the judgement of the parties´ involved.

Culture can be the root cause or a factor in a given conflict – but does not have to be.